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CUSTOMER SUPPORT

  • Customer support
  • Service to help customers use a product

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning

    Customer support

    Customer_support

  • Customer service
  • Provision of service to customers

    customer makes use of the product or service. In this case, it is called "at home customer service" or "at home customer support." Customer support is

    Customer service

    Customer service

    Customer_service

  • Support
  • Topics referred to by the same term

    (technical analysis) Child support Customer support Income Support Support (structure), or lateral support, a type of structural support to help prevent sideways

    Support

    Support

  • Technical support
  • Maintenance service of electronic consumers

    Technical support, commonly shortened as tech support, is a form of customer service provided to assist users in resolving problems with products such

    Technical support

    Technical support

    Technical_support

  • Taskworld
  • The Taskworld customer support team has received a 98% Customer Satisfaction Rating, according to customer ratings on its support platform Zendesk. Free

    Taskworld

    Taskworld

  • Customer data platform
  • Software creating a unified customer database accessible to other systems

    A Customer Data Platform (CDP) is a software system that aggregates and organizes customer data from various touchpoints to build a unified customer profile

    Customer data platform

    Customer data platform

    Customer_data_platform

  • Customer success
  • Business strategy

    (SaaS), because ongoing customer satisfaction directly impacts recurring revenue, and traditional customer service and customer support may not be sufficient

    Customer success

    Customer_success

  • Customer relationship management
  • Process of managing interactions with customers

    with customers. By using data-driven insights, CRM often involves dedicated information systems that help store and analyze customer data, support communication

    Customer relationship management

    Customer_relationship_management

  • Support ticket
  • Report for tracking a specific problem

    concerns that arise within an organization, especially related to customer support. Tickets are generally used in collaborative settings, especially in

    Support ticket

    Support_ticket

  • Decagon (company)
  • American technology company

    Retrieved May 4, 2026. Wolverton, Troy (2025-07-20). "SF founder touts AI customer support". San Francisco Examiner. Retrieved 2026-05-04. Shrivastava, Rashi

    Decagon (company)

    Decagon_(company)

  • Customer to customer
  • Marketing concept

    require business-to-customer relationships, in which a customer goes to the business to purchase a product or service. In customer-to-customer markets, the business

    Customer to customer

    Customer_to_customer

  • Xtreamer
  • https://www.avforums.com/threads/the-xtreamer-customer-support-thread.1123171/ The xtreamer customer support thread http://www.hifivision

    Xtreamer

    Xtreamer

  • Customer experience
  • Customer experience (CX) refers to the cognitive, emotional, sensory, and behavioral responses of a customer during all stages of interaction with a product

    Customer experience

    Customer experience

    Customer_experience

  • HCL Notes
  • Collaborative software platform

    - Customer Support". "Notes/Domino 10.0.1 Fix Pack 8 Release Notice - Customer Support". "HCL Notes and Domino 11.0 Release Notes - Customer Support".

    HCL Notes

    HCL Notes

    HCL_Notes

  • OnePlus
  • Chinese consumer electronics manufacturer, a subsidiary of Oppo

    OnePlus' customer support has been the subject of criticism. In 2017, the company increased the number of customer service staff and set up customer service

    OnePlus

    OnePlus

  • Yellow.ai
  • Company focusing on customer service automation

    California focused on customer service automation. It was founded in 2016 and provides an AI platform for automating customer support experiences across

    Yellow.ai

    Yellow.ai

    Yellow.ai

  • Installed base
  • Number of units of a product or service in use

    number of units that are currently in use by customers. It provides a measurement of a company's existing customer base and the extent of their investment

    Installed base

    Installed_base

  • Toyota U transmission
  • Motor vehicle automatic transmissions

    prompted Toyota to issue numerous TSBs and the ZJC Customer Support Program. The ZJC Customer Support Program only covers a small number of 2017 & 2018

    Toyota U transmission

    Toyota_U_transmission

  • Zendesk
  • American customer service software company

    provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was founded in Copenhagen

    Zendesk

    Zendesk

    Zendesk

  • Zoho CRM (application)
  • Customer relationship management software

    includes features for managing sales processes, marketing activities, and customer support. Zoho CRM was launched in 2005 by Zoho Corporation. In 2010, Zoho partnered

    Zoho CRM (application)

    Zoho_CRM_(application)

  • Melita (telecommunications company)
  • Maltese telecommunications company

    the Malta Communications Authority. In 2024, Melita restructured its customer support operation around a tiered model combining human agents with AI-assisted

    Melita (telecommunications company)

    Melita (telecommunications company)

    Melita_(telecommunications_company)

  • Fin (company)
  • American software company

    post-trained language model for customer support resolution tasks. In May 2026, Fin released Fin Operator, an AI agent to assist support operations teams by monitoring

    Fin (company)

    Fin (company)

    Fin_(company)

  • Chief revenue officer
  • Corporate executive title

    marketing, sales, customer support, pricing, and revenue management. Revenue Alignment: Synchronizing marketing, sales, and customer support to ensure a seamless

    Chief revenue officer

    Chief_revenue_officer

  • Contact page
  • Page in a website that lists contacting methods

    external email client Office hours or availability times for customer service or support Frequently asked questions (FAQs) or links to help resources

    Contact page

    Contact_page

  • Nintendo Network
  • Online service for the Nintendo 3DS and Wii U consoles (2012–2024)

    Customer Support. Archived from the original on 2023-10-20. Retrieved 2023-10-13. "Hulu Discontinuation on Nintendo 3DS". Nintendo Customer Support.

    Nintendo Network

    Nintendo_Network

  • Yinrun Huang
  • Chinese influencer living in the UK

    Yinrun Huang is a customer support agent and influencer. She auditioned for the 2023 edition of Big Brother in 2022, because she thought that it "seemed

    Yinrun Huang

    Yinrun_Huang

  • Customer lifetime value
  • Marketing concept

    In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is an estimation and prediction of the

    Customer lifetime value

    Customer_lifetime_value

  • ModSquad
  • Global digital engagement services company

    in customer chats, oversee community management, ensure child safety (endorsed by Safe Kids USA), monitor gaming experiences, offer customer support, identify

    ModSquad

    ModSquad

    ModSquad

  • Emote
  • Pictorial depiction of an action in an online chat

    from the original on October 25, 2017. Retrieved September 28, 2021. "Customer Support". help.twitch.tv. Retrieved 2022-10-30. "History of emotes and why

    Emote

    Emote

  • Networked Help Desk
  • provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM)

    Networked Help Desk

    Networked_Help_Desk

  • Visible by Verizon
  • American wireless carrier

    Twitter. The company has no phone number, and thus no customer support via telephone. Customer complaints range from weeks long waits for porting in/out

    Visible by Verizon

    Visible by Verizon

    Visible_by_Verizon

  • Knowledge-centered support
  • Service delivery method

    knowledge base into the workflow. While the legacy of KCS lies in customer support organizations, the methodology is now being adopted across all the

    Knowledge-centered support

    Knowledge-centered_support

  • Text (company)
  • AI customer service software company

    and resolving customer support tickets. Customers can send messages to companies through email. Team members can create tickets if customer queries came

    Text (company)

    Text (company)

    Text_(company)

  • Forethought Technologies
  • American artificial intelligence company

    tool constrained to a customer’s own support data, and later launched Autoflows, an agentic reasoning engine that allows support teams to specify resolution

    Forethought Technologies

    Forethought_Technologies

  • UserVoice
  • Software-as-a-Service (SaaS) company

    is a customer support platform for tracking and responding to customer issues. The system includes a feature called "kudos", which allows customers to acknowledge

    UserVoice

    UserVoice

  • Customer analytics
  • Customer analytics is the process of using data from customer behavior to support key business decisions through market segmentation and predictive analytics

    Customer analytics

    Customer_analytics

  • Customer attrition
  • Loss of clients or customers

    Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Companies often use customer

    Customer attrition

    Customer_attrition

  • Enrique Lores
  • Spanish American businessperson and board member, CEO of HP Inc.

    of HP’s commercial PC business, senior vice president of worldwide customer support and services, and senior vice president of worldwide sales and solutions

    Enrique Lores

    Enrique Lores

    Enrique_Lores

  • Cash App
  • American mobile payment service

    been reported as targets for Internet fraud. Common scams include customer support impersonation, fake offers and programs, and the selling of fake expensive

    Cash App

    Cash App

    Cash_App

  • Yahoo Mobile
  • MVNO Cellular company

    numerous complaints since its inception for lackluster or non-existent customer support, which was only available via chat through their Android or iOS app

    Yahoo Mobile

    Yahoo_Mobile

  • Studer
  • Swiss audio equipment manufacturer

    operation to China, Hungary, and the US. Manufacturing, marketing, and customer support were part of the Soundcraft facility in Potters Bar, England until

    Studer

    Studer

    Studer

  • AIBO
  • Series of entertainment robotic dogs

    to make the company more profitable. Sony's AIBO customer support was withdrawn gradually, with support for the final ERS-7M3 ending in March 2013. In July

    AIBO

    AIBO

    AIBO

  • PharMerica
  • Publicly traded American health care company

    company is headquartered in Louisville, Kentucky, and operates a major customer support center in Tampa, Florida. PharMerica's main clients are senior living

    PharMerica

    PharMerica

  • National Change of Address
  • System for tracking changes of address

    RIBBS – USPS National Customer Support Center". usps.gov. Retrieved September 26, 2016. "(DPV) RIBBS – USPS National Customer Support Center". usps.gov.

    National Change of Address

    National_Change_of_Address

  • Reference customer
  • Customer who publicly endorses a product

    improved support, influence over the product's future direction, access to the vendor's senior leadership team, or discounts. A reference customer program

    Reference customer

    Reference_customer

  • Microsoft Customer Care Framework
  • Desktop-based framework

    named the Unified Service Desk. The Customer Care Framework provided a core set of functions for customer support avenues including voice call via call

    Microsoft Customer Care Framework

    Microsoft_Customer_Care_Framework

  • Hugo Inc.
  • Business process outsourcing company

    provides customer support, digital operations, trust and safety, and data and artificial intelligence services, covering technical support levels from

    Hugo Inc.

    Hugo_Inc.

  • Delphi Technologies
  • Automotive Parts Manufacturer

    London, U.K. and operates technical centers, manufacturing sites, and customer support services in 24 countries. Upon the formation of Delphi Technologies

    Delphi Technologies

    Delphi Technologies

    Delphi_Technologies

  • Jeff Hickman
  • American video game designer

    designer, producer and customer support specialist. Hickman starting working for Mythic Entertainment in 2001 as director of customer support for the MMORPG Dark

    Jeff Hickman

    Jeff_Hickman

  • Oracle CRM
  • Customer relationship management system

    used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support. Oracle hired Mark Barrenechea

    Oracle CRM

    Oracle_CRM

  • SDLG
  • Marca de maquinaria de contruccion

    become the preferred Chinese construction machinery brand for overseas customers. 2007: Wheel loader was awarded the title of National Famous Brand 2008:

    SDLG

    SDLG

    SDLG

  • Rocket.Chat
  • Open-source messaging software

    including email, SMS, WhatsApp and Instagram, which makes it useful for customer support and engagement. Rocket.Chat provides browser-based interface, desktop

    Rocket.Chat

    Rocket.Chat

    Rocket.Chat

  • Nubank
  • Brazilian financial technology company

    their respective credit card, apply for a limit raise and contact customer support. Some of Nubank's investors are Sequoia Capital, Founders Fund, Kaszek

    Nubank

    Nubank

    Nubank

  • Škoda Motorsport
  • Auto racing factory team by Škoda

    team continued its successful collaboration with the customer team Toksport WRT, providing them support in the FIA World Rally Championship (WRC2 category)

    Škoda Motorsport

    Škoda Motorsport

    Škoda_Motorsport

  • Call center industry in the Philippines
  • of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support

    Call center industry in the Philippines

    Call center industry in the Philippines

    Call_center_industry_in_the_Philippines

  • Corporate transparency
  • Aspect of open corporate governance

    transparent to investors, the public at large, and to customers. Opening up the customer support channels may mean using a feedback tool which allows users

    Corporate transparency

    Corporate_transparency

  • Eitaa
  • Iranian instant messenger and social media service

    location and access a variety of services through bots, including customer support and bill payments. Eitaa is connected to the Message Exchange Bus (MXB)

    Eitaa

    Eitaa

  • Automation Anywhere
  • Software company

    Aisera, a provider of AI agents for IT service management, HR, and customer support. The acquisition broadened the company's agentic automation portfolio

    Automation Anywhere

    Automation_Anywhere

  • Front and back office application
  • service and support to customers. It includes customer relationship management (CRM), sales force automation, customer support and field service. In turn

    Front and back office application

    Front_and_back_office_application

  • Online community manager
  • Person

    marketing, product development, PR, and customer support. Game community management often includes supporting open communications between the developer

    Online community manager

    Online community manager

    Online_community_manager

  • Eclipse 500
  • Very light business jet

    scheduling, technical services and customer care. Aviation Week & Space Technology noted that "regardless of technical support, several critical spare parts

    Eclipse 500

    Eclipse 500

    Eclipse_500

  • Ibex Global
  • American business process outsourcing company

    formerly known as ibex Global and TRG Customer Solutions, is an American business process outsourcing and customer experience technology company headquartered

    Ibex Global

    Ibex Global

    Ibex_Global

  • Protected Media Path
  • Set of technologies

    Purr v1.0 - 32bit Edition." Retrieved on April 11, 2007. "CyberLink Customer Support - FAQ - What operating system should I have installed on my computer

    Protected Media Path

    Protected_Media_Path

  • Subscription business model
  • Recurring price business model

    The subscription business model is a business model in which a customer must pay a recurring price at regular intervals for access to a product or service

    Subscription business model

    Subscription_business_model

  • Aisin–Toyota 8-speed automatic transmission
  • World's first 8-speed automatic from 2006

    action lawsuits, a Customer Support Program and numerous technical service bulletins. Starting in 2017, some Highlander and Sienna customers starting complaining

    Aisin–Toyota 8-speed automatic transmission

    Aisin–Toyota 8-speed automatic transmission

    Aisin–Toyota_8-speed_automatic_transmission

  • ALTEN
  • Company

    program management), Anotech Energy (oil and gas operations), Atexis (customer support engineering), Avenir Conseil (technical training) and PCU3ED (Global

    ALTEN

    ALTEN

    ALTEN

  • Dialed Number Identification Service
  • telephone number for each product line it sells, or for multilingual customer support. If a call center is handling calls for multiple product lines, the

    Dialed Number Identification Service

    Dialed_Number_Identification_Service

  • Washington Healthplanfinder
  • Washington Healthplanfinder has a network of customer support across Washington State to help customers enroll in health and dental insurance. United

    Washington Healthplanfinder

    Washington_Healthplanfinder

  • Customer satisfaction
  • Provides a leading indicator of consumer purchase intentions and loyalty

    meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience

    Customer satisfaction

    Customer_satisfaction

  • Amigo Energy
  • renewable energy product options, along with same-day setup and bilingual customer support in English and Spanish. Product features include no-deposit plans,

    Amigo Energy

    Amigo_Energy

  • Ditto Music
  • Online music distribution company

    music publishing to its range of services for artists. Won the RECSS Customer Support Award in 2011 for 'Best Online Service Provider. Nominated for Best

    Ditto Music

    Ditto Music

    Ditto_Music

  • Tibia (video game)
  • 1997 video game

    additional content of note. The Tibian support system is made up of volunteer Tutors and paid Customer Support. Tutors are regular players who have no

    Tibia (video game)

    Tibia_(video_game)

  • Fraps
  • Screen recording and benchmark utility for Windows

    understand and set". He also criticized the lack of customer support: "Beepa's customer support seems nonexistent. Several queries via their provided

    Fraps

    Fraps

  • QS/1 Data Systems
  • American software company

    providers. The company also develops software and offers training and customer support through a network of field offices in North America. PUBLIQ Software

    QS/1 Data Systems

    QS/1_Data_Systems

  • Artificial intelligence in customer experience
  • Usage of artificial intelligence

    Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes

    Artificial intelligence in customer experience

    Artificial_intelligence_in_customer_experience

  • TonyBet
  • International online gaming company

    Kansspelautoriteit (KSA) issued a warning to TonyBet for not providing 24/7 customer support in Dutch, a requirement for licensed operators in the Netherlands.

    TonyBet

    TonyBet

  • Yakovlev SJ-100
  • Russian twin-engine regional jet

    marketing, product development, certification, supplier management and customer support. The Sukhoi RRJ was selected by Rosaviakosmos, the government's aviation

    Yakovlev SJ-100

    Yakovlev SJ-100

    Yakovlev_SJ-100

  • NeoSpeech
  • the original on 2013-09-29. "Voiceware > Customer Support > News & Announcements". "Voiceware > Customer Support > News & Announcements". "Pentax Corporation

    NeoSpeech

    NeoSpeech

  • OEMServices
  • French aircraft maintenance, repair, overhaul and supply chain joint-venture

    company involved in the maintenance, repair, overhaul, logistics and customer support of commercial aircraft. It is a joint venture between aerospace giants

    OEMServices

    OEMServices

  • Customer advocacy
  • that is supported by customer-focused customer service and marketing techniques. A customer advocacy policy encompasses all aspects of customer contact

    Customer advocacy

    Customer_advocacy

  • Virtual assistant
  • Software agent

    incorporate some kind of virtual assistant technology into their customer service or support. Into the 2020s, the emergence of artificial intelligence based

    Virtual assistant

    Virtual assistant

    Virtual_assistant

  • Marketing automation
  • Software for automating repetitive marketing tasks

    are assigned. Advanced workflow automation's can be created to support the entire customer journey, including awareness, consideration, decision and long

    Marketing automation

    Marketing_automation

  • SmarterChild
  • Chatbot on AOL instant messenger

    System". "Automatic for the People: Comcast Goes Live With Online Customer Support". www.destinationcrm.com. December 7, 2004. Retrieved February 10,

    SmarterChild

    SmarterChild

    SmarterChild

  • Hämmerli
  • German small arms manufacturer

    Federation. In 2006, Hämmerli was acquired by Umarex; production and customer support moved to Ulm, Germany. The Hämmerli brand dates back to 1863 when Johann

    Hämmerli

    Hämmerli

  • Safran Landing Systems
  • French landing gear manufacturer

    gear, and is involved in the design, development, manufacture and customer support of all types of aircraft landing gear, wheels and brakes. The company

    Safran Landing Systems

    Safran_Landing_Systems

  • Automotive part retailer
  • Type of retail business

    physical stores and websites. Some automotive parts retailers also offer customer support and services related to automotive maintenance and repair. The sector

    Automotive part retailer

    Automotive part retailer

    Automotive_part_retailer

  • Help Scout
  • Provider of help desk software

    knowledge base software for managing customer support. Founded in 2011, the company serves over 10,000 customers across more than 140 countries, including

    Help Scout

    Help_Scout

  • Destination Games
  • American video game development company

    Austin mainly working in server operations, quality assurance, and customer support for various NCSOFT MMO titles, however development operations have

    Destination Games

    Destination_Games

  • Microsoft Dynamics 365
  • Microsoft software

    Dynamics 365 Customer data platform – Customer Insights Microsoft Dynamics 365 Customer data platform – Customer Voice Microsoft Dynamics 365 Customer Service –

    Microsoft Dynamics 365

    Microsoft Dynamics 365

    Microsoft_Dynamics_365

  • Know your customer
  • Financial institution and company term

    Know your customer or know your client (KYC) laws, regulations and guidelines in financial services require regulated businesses and professionals to verify

    Know your customer

    Know your customer

    Know_your_customer

  • Customer intelligence
  • effective customer relationships and improve decision-making by vendors.[verification needed] Customer intelligence is a key component of effective customer relationship

    Customer intelligence

    Customer_intelligence

  • The Five Dysfunctions of a Team
  • Book by Patrick Lencioni

    technologist. Jeff (JR) Rawlins, head of sales. Carlos Amador, head of customer support. Jan Mersino, chief financial officer. Nick Farrell, chief operating

    The Five Dysfunctions of a Team

    The_Five_Dysfunctions_of_a_Team

  • Jira (software)
  • Issue-tracking product developed by Atlassian

    and Spanish. Jira implements the Networked Help Desk API for sharing customer support tickets with other issue tracking systems. Jira is a commercial software

    Jira (software)

    Jira (software)

    Jira_(software)

  • Taibi Kahler
  • American author and communications consultant

    customer-support Conway, Kelly (2008). "Methods and systems for determining customer hang-up during a telephonic communication between a customer and

    Taibi Kahler

    Taibi_Kahler

  • Gandi
  • Domain registrar and web hosting company

    business offices in San Francisco, California, as well as creating a customer support center in the US, which until then had been exclusively operated out

    Gandi

    Gandi

  • Barco (manufacturer)
  • Belgian technology company

    Kortrijk, Belgium, and has its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia-Pacific. Shares

    Barco (manufacturer)

    Barco (manufacturer)

    Barco_(manufacturer)

  • ITP Aero
  • Spanish engine manufacturer

    fleet management, engineering services, supply chain solutions and customer support. ITP Aero's headquarters are located in Zamudio, close to the city

    ITP Aero

    ITP Aero

    ITP_Aero

  • Atlantis (market)
  • Darknet market

    cheaper rates (for vendor accounts and commission), website speed, customer support, and feedback implementation". In June 2013 its startup style video

    Atlantis (market)

    Atlantis_(market)

  • Convergys
  • American call center software company

    billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to

    Convergys

    Convergys

    Convergys

  • Help desk software
  • Software used by customer care operators

    services temporarily unavailable. Customer service Customer support Help desk Issue tracking system Technical support Comparison of help desk issue tracking

    Help desk software

    Help_desk_software

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CUSTOMER SUPPORT

  • Customable
  • a.

    Customary.

  • Customer
  • n.

    A person with whom a business house has dealings; as, the customers of a bank.

  • Customer
  • n.

    One who collect customs; a toll gatherer.

  • Consuetudinal
  • a.

    According to custom; customary; usual.

  • Usage
  • n.

    Long-continued practice; customary mode of procedure; custom; habitual use; method.

  • Custom
  • v. t.

    To pay the customs of.

  • Consuetudinary
  • a.

    Customary.

  • Accustomary
  • a.

    Usual; customary.

  • Custom
  • n.

    The customary toll, tax, or tribute.

  • Custumary
  • a.

    See Customary.

  • Custom
  • v. t.

    To supply with customers.

  • Customer
  • n.

    One who regularly or repeatedly makes purchases of a trader; a purchaser; a buyer.

  • Customary
  • a.

    Holding or held by custom; as, customary tenants; customary service or estate.

  • Customary
  • a.

    Agreeing with, or established by, custom; established by common usage; conventional; habitual.

  • Accustomed
  • a.

    Frequented by customers.

  • Customer
  • n.

    A peculiar person; -- in an indefinite sense; as, a queer customer; an ugly customer.

  • Use
  • v. t.

    Continued or repeated practice; customary employment; usage; custom; manner; habit.

  • Customary
  • n.

    A book containing laws and usages, or customs; as, the Customary of the Normans.

  • Custom
  • v. i.

    To have a custom.

  • Customer
  • n.

    A lewd woman.