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Resource providing support for organization's products and services
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. Large help desks have a person
Help_desk
Software used by customer care operators
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related
Help_desk_software
Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking
Networked_Help_Desk
Topics referred to by the same term
felon Help! Help!, a 1912 silent film Help desk Help me (disambiguation) HELLP syndrome, a complication of pregnancy Online help Context-sensitive help This
Help
Public service counter in a library
multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the
Reference_desk
IT support tool
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues
Virtual_help_desk
Software agent
Sarawoot; Haruechaiyasak, Choochart (1 January 2009). "Implementing an online help desk system based on conversational agent". Proceedings of the International
Virtual_assistant
primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through
Comparison of help desk issue tracking software
Comparison_of_help_desk_issue_tracking_software
Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence
Helpdesk and incident reporting auditing
Helpdesk_and_incident_reporting_auditing
2026 Indian film by Sivakumar Murugesan
Express. Retrieved 2026-09-19. {{cite web}}: |last= has generic name (help) Desk, Cinema Express (2026-02-24). "Thaai Kizhavi director Sivakumar Murugesan:
Seyon_(film)
2012 Filipino TV series or program
Legal Help Desk (abbreviated as Legal HD) was a Philippine television public affairs show broadcast by Solar News Channel, 9TV and CNN Philippines. Hosted
Legal_Help_Desk
Type of table often used in a school or office setting
A desk or bureau is a piece of furniture with a flat table-style work surface used in a school, office, home or the like for academic, professional or
Desk
Maintenance service of electronic consumers
Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software Customer support Turban, Efraim; Volonino
Technical_support
Provider of help desk software
Help Scout, (known as Help Scout PBC) is a global remote company headquartered in Boston, Massachusetts. It develops subscription-based help desk and
Help_Scout
Academic Building in Kansas, United States
Management is available to assist students with various needs. The ResNet Help Desk - Provides technical support for students living in the residence halls
Derby_Dining_Center
Desk in the Oval Office
The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House
Resolute_desk
Software tool
SupportDesk is a service desk software tool for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor
SupportDesk
American software company
technology. Intercom's platform integrates live chat, chatbot automation, a help desk ticketing system, and a customer data platform. It allows businesses to
Fin_(company)
American customer service software company
Wade (August 4, 2010). "Xconomy: Making Customer Support Sexy: Zendesk's Help Desk Lovefest". Xconomy. Archived from the original on September 8, 2021. Retrieved
Zendesk
Students' organisation
Association organises Annual Admission Help Desk in various cities of Assam along with telephonic support. These help desks are run by students who are currently
All Assamese Students' Association, New Delhi
All_Assamese_Students'_Association,_New_Delhi
AI customer service software company
communication, including popular platforms like Text, LiveChat, ChatBot, and HelpDesk. The company is publicly listed on the Warsaw Stock Exchange. The company
Text_(company)
Service to help customers use a product
environments such as IBM's. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation
Customer_support
did not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them
Computer-aided_maintenance
American technology company
Nvidia announced a partnership with ServiceNow to include AI services in help desk software for corporations. As of December 2023, the number of employees
ServiceNow
Web account authentication method
an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled
Self-service_password_reset
Information technology network
included help desk functionality and an integrated knowledge base. The desktop application was retired in 2021 in favor of a cloud-based help desk. The company
Spiceworks
Problem of communication when asking for help
The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the
XY_problem
Management of information technology services that meet the needs of a business
call center or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a broader and
IT_service_management
Planning and operation of data centers
are also known as help desks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic help desk – initial point
Data_center_management
Application of gain to a recording to achieve a target level
Retrieved 23 June 2026. "Formatting Audio Files for Broadcast". PRX – Help Desk. PRX. Retrieved 21 March 2022. Loudness at -24 LUFS, ± 2 LU (recommended)
Audio_normalization
Abortion services provider
can manage their own abortion with remote access to a physician and a help-desk for any questions. From its launch in 2018 until mid-2023, Aid Access
Aid_Access
Software firm
Gmail-integrated help desk solution but with limited customizations". TechRadar. Archived from the original on 2023-07-24. "Hiver Service Desk Review for 2025"
Hiver_(company)
Israeli IT service management software company
and provides IT Service Management software. Its main product is a IT help desk software system. SysAid Technologies is a privately owned company, founded
SysAid_Technologies
IT management software
functionalities such as remote monitoring and management (RMM), ticketing system, help desk, patch management, and operational automation alongside operational aspects
Atera_Networks
Tech support company
Paths, free self-support tools Virtual call center services and remote IT Help desk support - outsourced technical support services including remote call
Support.com
Provision of service to customers
climate Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New
Customer_service
Information delivered via computer software
Frequently Asked Questions List of help authoring tools Microsoft Assistance Markup Language (Microsoft AML) Help desk The Windows Vista and Windows Server
Online_help
American artificial intelligence company
portion of employees’ support issues, without involvement from a corporate help desk. This model would enable self-service for employees with common requests
Moveworks
Convergence of social software with service management software
when companies started implementing local area networks, that the modern help desk was born. The corporate data center had disappeared and the resulting
Collaborative_workflow
Main page of the English Wikipedia
questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic
Main_Page
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include
Comparison of issue-tracking systems
Comparison_of_issue-tracking_systems
Service management software
be tracked on the customer side. In 2001, OTRS began as an open source help desk ticketing software. In 2003, OTRS GmbH was formed and a professional company
OTRS
Open source ticket-tracking software
University in 1994, worked for Wesleyan's computing help desk and was responsible for improving the help desk and residential networking software infrastructure
Request_Tracker
IT service management software
certification. Help desk software Issue tracking system Mishra, Pankaj (January 21, 2014). "Freshdesk Targets Small Businesses With New IT Service Desk In The
Freshservice
Desk for working while standing up
standing desk or stand-up desk is a desk conceived for writing, reading or drawing while standing up or while sitting on a high stool. Standing desks are designed
Standing_desk
Online customer service software
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76
LiveChat
Software application that records software bugs
program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an
Bug_tracking_system
Certification programs made by Apple Inc
high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users
Apple_certification_programs
Issue-tracking product developed by Atlassian
French, German, Japanese, and Spanish. Jira implements the Networked Help Desk API for sharing customer support tickets with other issue tracking systems
Jira_(software)
Remote access software
maint: deprecated archival service (link) "World's First Third Party Help Desk for Smartphones". www.prlog.org. 2010-03-03. Retrieved 2010-10-29. "AetherPal
AetherPal
Report for tracking a specific problem
the "hallmarks of a good software team". They are commonly created in a help desk or call center environment and almost always have a unique reference number
Support_ticket
Welsh actor (1982–2026)
2024, he starred as the drag queen Candince in the musical play Grindr Help Desk. In 2026, he retired from acting. Davies died on 27 May 2026, at the age
Owain_Rhys_Davies
Software company
example, by information technology (IT) technical support to provide help desk services to remote users. Andy Harter and other members of the original
RealVNC
Place used to provide centralized command
service and order is maintained, rather than an information center or help desk. Its tasks are achieved by monitoring the environment and reacting to
Command_center
English software company
company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to talk to and support their customers.
Kayako
Type of furniture found in academic settings
A carrel desk is a desk, often found in libraries, with partitions at back and sides to provide privacy. Carrel desks are especially common in academic
Carrel_desk
Software to assist with billing for time
grow to $40.3 billion by 2033. Among managed service providers, help desk or service desk support is one of the most commonly delivered services alongside
Professional services automation
Professional_services_automation
Cloud-based human resource management service
Employee benefits portal Low code/no-code tools for HR templates creation HR help desk Comprehensive onboarding process Work life portal to increase employee
Oracle_Cloud_HCM
Remote desktop application
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access
AnyDesk
British software company
co-founded by Paul Hamilton and Alan Rogerson. It was previously known as Net Help Desk and adopted the Halo name in 2020. The BBC reported in July 2025 that
Halo_Service_Solutions
Tracking system software
Issue tracking system Comparison of help desk issue tracking software Comparison of ticket-tracking systems Service desk OCS Inventory "GLPI 11.0.0". 1 October
GLPI
British customer relationship management company
Sydney, Australia. The product consists of three modules: Sales Marketing Help desk software Spotler CRM is delivered as a software as a service application
Really_Simple_Systems
Desk with two cabinets of drawers
A pedestal desk (also, when made of steel, known as a tanker desk) is usually a large, flat, free-standing desk made of a simple rectangular working surface
Pedestal_desk
Double desk for two people
A partners desk, partner's desk or partners' desk (also known as a double desk) is a mostly historical form of desk, a large pedestal desk designed and
Partners_desk
Healthcare scheme for senior citizens in Kerala
main features of this project are mobile clinics, palliative care and help desk for the elderly. This project is aimed at elderly individuals living in
Vayomithram_project
Software-as-a-Service (SaaS) company
available to allow developers to collect feedback for mobile apps. UserVoice HelpDesk is a customer support platform for tracking and responding to customer
UserVoice
Whose job is to support a given software application
support/help desk. The role may or may not involve some customer contact but most often it involves getting some description of the problem from help desk, making
Application_analyst
U.S. ad exchange demand side platform
The Trade Desk, Inc. (TTD) is an American multinational technology company that produces and services programmatic marketing automation with personalized
The_Trade_Desk
Person or department serving as coordinator
accuracy is important. For example, they are used in WHOIS databases. Help desk Touchpoint Liaison officer Caret "Introduction to ARIN's Database". American
Point_of_contact
Development app
Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are
Supportworks
2011 American TV talk show
Super Soul Sunday is a self-help talk show hosted by Oprah Winfrey, which airs on the Oprah Winfrey Network. The series premiered on October 16, 2011,
Super_Soul_Sunday
Modern wall-mounted secondary work surface for offices
credenza desk (often simply, credenza) is a modern desk form usually placed next to a wall as a secondary work surface to that of another desk, such as
Credenza_desk
Emergency number in several countries
or fire service. The services are provided under a national emergency help desk operated by the Bangladesh Police, which has been set up at a cost of
999 (emergency telephone number)
999_(emergency_telephone_number)
Oval Office desk
desk in the Vice President's Room of the United States Capitol, colloquially known as the Wilson desk and previously called the McKinley-Barkley desk
Wilson_desk
Association of nonprofit investigative journalism organizations
reporting and data journalism. The organisation's projects include a help desk for journalists, a resource center, and training conferences.[non-primary
Global Investigative Journalism Network
Global_Investigative_Journalism_Network
Topics referred to by the same term
residence, business, or government entity Fisher information, in statistics Help desk, an information service point In Formation, a 1982 album by Kronos Quartet
Information_(disambiguation)
American journalist
where he served as a rotating host of CNN's financial Q&A program The Help Desk and covered the 2010 BP oil spill, the 2011 Japanese earthquake and tsunami
Carter_Evans
US Government procurement system
FEDBIZOPPS site. As of late 2022, the Federal Service Desk has seen an influx in civilian help desk tickets due to unclear instructions, delays, and user
System_for_Award_Management
Technology CEO and businessman (born 1958)
initial public offering the next year. He also converted ServiceNow from a help-desk provider to a broader IT services business. Slootman was appointed CEO
Frank_Slootman
Oval office desk
desk is a mahogany partners desk that was used by U.S. president Lyndon B. Johnson in the Oval Office as his Oval Office desk. One of only six desks used
Johnson_desk
Robert. "Level Platforms Adds Help Desk, NOC Tools". Article https://www.channelbuzz.ca/2012/02/level-platforms-adds-help-desk-noc-tools-3000/ 9. Panettieri
Level_Platforms
Psychological manipulation in information security
bulletin that says the telephone number for the help desk has changed. When employees call the false number for help, the individual asks them for their passwords
Social_engineering_(security)
Free and open-source productivity software suite
OpenDesk (stylised as openDesk) is a free and open-source suite of productivity software developed by the German Center for Digital Sovereignty in Public
OpenDesk
Office organization system
Hot desking (sometimes called "non-reservation-based hoteling" or "desk sharing") is a work office organization system where each space is available for
Hot_desking
Exercise machine
A treadmill desk, walking desk or treadmill workstation is a computer desk that is adapted so that the user walks on a treadmill while performing office
Treadmill_desk
IT discovery and inventory platform
network appliances. The software incorporates an integrated ticket-based Help Desk module used to assist issues to be captured and tracked through to completion
Lansweeper
U.S. non-proft organization
fills include Call Centers, Sales, Customer Service, Tier I and Tier II Help Desk roles. NTI supplies call center technology in addition to personnel. NTI
National Telecommuting Institute
National_Telecommuting_Institute
Agency of the European Union
OSNMA and HAS service aspects, which are accessible to users via the user help desk and the web portal. The information is provided by a communication platform
European Union Agency for the Space Programme
European_Union_Agency_for_the_Space_Programme
Branch of Bangladesh Police
Division services by its help desk, over hotline number, e-mail, Hello CT apps and different social media platforms. The help desk of Cyber Division is a
CT-Cyber Crime Investigation, Dhaka Metropolitan Police
CT-Cyber_Crime_Investigation,_Dhaka_Metropolitan_Police
Portuguese entrepreneur and investor (born 1987)
engineer, better known as one of the founders of Talkdesk, a cloud-based help desk software that became Portugal's third "unicorn" after raising US$100M
Cristina_Fonseca
2025-11-15. "World Bank Country and Lending Groups". World Bank Data Help Desk. World Bank. Retrieved 8 July 2026. "Who moves up and why? A closer look
List of countries by GNI (nominal) per capita
List_of_countries_by_GNI_(nominal)_per_capita
Software
Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions. Splashtop Inc. is a privately held
Splashtop
American software company
The company also provides managed services including device recycling, help desk management, break-fix, bill audit, wireless and fixed asset cost optimization
Brightfin
Double chevrons used as quotation marks
"Banque de dépannage linguistique: Guillemets itératifs" [Linguistic help desk: Iterative quotes] (in French). Office québécois de la langue française
Guillemet
price series? From: World Bank Data Help Desk. What is an “international dollar”? From: World Bank Data Help Desk. "This term is often used in conjunction
List of countries by total health expenditure per capita
List_of_countries_by_total_health_expenditure_per_capita
Real-time communication over the internet
classroom. Helps students who are home-bound or have limited mobility to connect with their classrooms and participate in learning. Helps the faculty
Online_chat
Digital infrastructure promoting data sharing
credential delegation services, certificate authorities, training and help desk services. The Cyberinfrastructure programme launched by the US National
Data_infrastructure
In audit management, a desk audit or desk review is a document review of an organization's documents. These reviews which do not require interviews or
Desk_audit
Configuration management software
approaching 100m in revenue and expanded into Europe, eventually opening a help desk office in Ireland with the intention of eventually providing 24x7 support
Rational_Synergy
In England, the butler's desk, a piece of furniture designed for those in service to fine houses to keep documents and records, was eminently practical
Butler's_desk
travel, tourism, insurance
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
HELP DESK
travel, tourism, insurance