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Software creating a unified customer database accessible to other systems
A Customer Data Platform (CDP) is a software system that aggregates and organizes customer data from various touchpoints to build a unified customer profile
Customer_data_platform
Type of Data
Customer data or consumer data refers to all personal, behavioural, and demographic user data that is collected by marketing companies and departments
Customer_data
Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain
Customer_data_management
Recipient of a good, service, product, or idea from a vender or seller
another.". Client (business) Customer advocacy Customer centricity Customer data integration Customer delight Customer relationship management Early
Customer
Proactive outcome-focused business methodology
management, and data-driven interventions designed to reduce customer churn, increase customer lifetime value, and drive expansion revenue. Customer success has
Customer_success
Large-scale cybersecurity incident in 2024
The Snowflake data breach refers to a large-scale cybersecurity incident in 2024 involving unauthorized access to customer cloud environments hosted on
Snowflake_data_breach
Combining data from multiple sources
Change data capture Core data integration Customer data integration Cyberinfrastructure Data blending Data curation Data fusion Data mapping Data wrangling
Data_integration
Process of managing interactions with customers
interactions with customers. By using data-driven insights, CRM often involves dedicated information systems that help store and analyze customer data, support
Customer relationship management
Customer_relationship_management
Ability of a company or product to retain its customers over some specified period
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers
Customer_retention
Customer experience (CX) refers to the cognitive, emotional, sensory, and behavioral responses of a customer during all stages of interaction with a product
Customer_experience
Provision of service to customers
Customer service is the assistance and advice provided by a company to those who buy or use its products or services, either in person or remotely. Customer
Customer_service
Customer analytics is the process of using data from customer behavior to support key business decisions through market segmentation and predictive analytics
Customer_analytics
American cloud-managed IT company
caused some deletion of customer data. Cisco stated that the change was due to the application of "an erroneous policy". The data loss mostly affected media
Cisco_Meraki
Ticketmaster data breach". The Verge. Retrieved 2024-06-11. "TIC Hosting Solutions customer data leaked? What, if anything, happened there?". DataBreaches
List_of_data_breaches
American software company
Treasure Data is a privately held company that provides customer data platforms in the form of data management and analytics software. The company developed
Treasure_Data
American multinational software company
and customer data security breach". BBC. October 4, 2013. Retrieved May 23, 2014. "Adobe accounts hacked, data exposed for 2.9 million customers". DPReview
Adobe_Inc.
Summarizes customers' expectations, preferences and aversions
researching customers (understanding the customer journey, gathering feedback and conducting consumer and market research), analysing this data and then
Voice_of_the_customer
Direct marketing company
discount certificate worth a higher promotional value. For example, a customer may pay $20 and receive a certificate valued at $40. "Company Profile"
Clipper_Magazine
Black-hat criminal hacker group
evidence of customer data theft at that time and notified the UK ICO. Kering: In September 2025, ShinyHunters was linked to a major data breach affected
ShinyHunters
Software for automating repetitive marketing tasks
reporting into one system. It often integrates with customer relationship management (CRM) and customer data platform (CDP) software. Marketing automation tracks
Marketing_automation
Practice for controlling corporate data
efficiency. Employee learning, onboarding, and customer service also become more efficient, as MDM data facilitates rapid, accurate, and thorough information
Master_data_management
Virtual mental health service
settle Federal Trade Commission charges that it shared customers' sensitive mental health data with Facebook, Snapchat, and other companies for advertising
BetterHelp
American company
sells enterprise tag management, an API hub, a customer data platform with machine learning, and data management products. It has offices in the United
Tealium
Dutch online travel agency
frame mandated by the General Data Protection Regulation. Criminals obtained the personal data of over 4,000 customers including the credit card information
Booking.com
A single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed
Single_customer_view
2022 security incident affecting LastPass
including an encrypted copy of the key used to protect backups of customer data stored in Amazon S3. In a second incident, a senior DevOps engineer's
2022_LastPass_data_breach
French marketing company
and SMS messaging and customer relationship management (CRM), and Customer Data Platform (CDP). The company has eight offices globally, which are located
Brevo
2018 breach of customer data
was in a position to access personal data relating to about 429,612 individuals, including roughly 244,000 customers whose names, addresses, payment card
British_Airways_data_breach
American marketing automation platform and email marketing service
push notifications, and social media marketing, as well as customer service automation and data management. A majority of the approximately 196,000 merchants
Klaviyo
Internet-based grocery delivery service
account hacks, but customers are still without basic two-factor security". TechCrunch. "Instacart denies security breach of customer data". Grocery Dive.
Instacart
Password management software
including an encrypted copy of the key used to protect backups of customer data stored in Amazon S3. In a second incident, a senior DevOps engineer's
LastPass
American software company
headquartered in San Francisco, California. It is primarily known for its customer relationship management software and related applications which it delivers
Salesforce
American technology company
this to occur." In January 2021, a potential data breach of cloud accounts was reported, with customer credentials having potentially been exposed to
Ubiquiti
State of qualitative or quantitative pieces of information
correction of customer data. Large companies saved on postage, as bills and direct marketing materials made their way to the intended customer more accurately
Data_quality
2021 hacking attack on T-Mobile US
T-Mobile data breach was a cybersecurity incident in which attackers gained unauthorized access to T-Mobile US networks and extracted sensitive customer information
T-Mobile_data_breach
Software platform
platform for product information management (PIM), master data management (MDM), customer data platform (CDP), digital asset management (DAM), content management
Pimcore
Personalized fictional characters representing a consumer or user category
customer persona, buyer persona) in user-centered design and marketing is a semi-fictional characterization or representation of a typical customer segment
Persona_(user_experience)
Provides a leading indicator of consumer purchase intentions and loyalty
meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience
Customer_satisfaction
American software company
automation, knowledge automation, voice and screen capture, customer data platforms, and data engineering. Uniphore Software Systems was founded by Umesh
Uniphore
American personal genomics company
partnership with GlaxoSmithKline (GSK) in which GSK would use data from consenting customers to support drug development, investing $300 million in the company
23andMe
Cloud computing model
hardware or software resources, other than providing customer application code or providing customer data. Serverless computing represents a form of virtualized
Serverless_computing
Information systems good practice for data normalization
information systems, each of which needs access to data relating to the same entities (e.g., customer). Often these systems are purchased as commercial
Single_source_of_truth
In re Zappos.com, Inc., Customer Data Security Breach Litigation, 893 F. Supp. 2d 1058 (D. Nev. 2012), was a United States District Court for the District
In re Zappos.com, Inc., Customer Data Security Breach Litigation
In_re_Zappos.com,_Inc.,_Customer_Data_Security_Breach_Litigation
Web-based email and groupware service
agency for data concerning a customer, and they note that this was an "administrative request", i.e. a request for information about a customer rather than
Kolab_Now
Maintenance of data over its entire life-cycle
algorithms. Data integrity also includes rules defining the relations a piece of data can have to other pieces of data, such as a Customer record being
Data_integrity
German online lender
example, a customer is charged fees equal to an interest rate of 3305% for a 30-day loan with a face value of 502 zlotys. In Mexico a customer is charged
Kreditech
2017 Android smartphone by Essential Products
affected customers; around 70 people were affected. Some customers' drivers' licenses were leaked over e-mail as well. Customers affected by the data leak
Essential_Phone
Customer data science company
Dunnhumby Limited (stylized in all lowercase) is a global customer data science company. The company was formed by husband and wife team Clive Humby and
Dunnhumby
Financial services term to allow sharing of financial data
Traditionally, banks have kept customer financial data within their own closed systems. Open banking allows customers to share their financial information
Open_banking
Customer Account Data Engine (CADE) is the name of two Internal Revenue Service (IRS) tax processing systems, used for filing United States income tax
Customer_Account_Data_Engine
U.S. financial services company
its historical and operational ties to China and the handling of U.S. customer data. Webull was founded in 2016 under Hunan Fumi Information Technology
Webull
Marketing software company
Relationship Marketing software as a service (SaaS). Optimove's product has a Customer Data Platform at its core and applies algorithmic optimization to autonomously
Optimove
Non-transactional data about business entities
such as customers, suppliers, employees), products, financial structures (such as ledgers and cost centres) and locational concepts. Master data should
Master_data
Virtual private network provider
being used by Mullvad containing customer data. Mullvad demonstrated that in accordance with their policies, no such data existed on their systems. After
Mullvad
Dutch mobile phone network operator
Odido's customer service system was broken into with data leaked on 6.5 million users and 600,000 companies in one of the largest private data leaks in
Odido
Process in marketing
segmentation or customer segmentation is the process of dividing a consumer or business market into meaningful sub-groups of current or potential customers, known
Market_segmentation
Australian telecommunications data breach
telecommunications company Optus suffered a data breach that affected up to 10 million current and former customers comprising a third of Australia's population
2022_Optus_data_breach
Cloud computing platform by Microsoft
thousand Microsoft Azure customers. In August 2021, Microsoft claimed they mitigated the vulnerability and no customer data was accessed. In September
Microsoft_Azure
Digital experience company
platform developed by Sitecore that integrates content management, customer data, and personalization capabilities within an enterprise software environment
Sitecore
Form of direct marketing
data. Database marketing emphasizes the use of statistical techniques to develop models of customer behavior, which are then used to select customers
Database_marketing
Marketing concept
In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is an estimation and prediction of the
Customer_lifetime_value
Customer relationship management software
the Google Play Store, providing Android users with mobile access to customer data, including accounts, leads, and contacts. In 2016, Zoho launched a multichannel
Zoho_CRM_(application)
Australian insurance company
"negotiate", claiming to have stolen 200 gigabytes of customer data, while providing a sample of 100 customer policies including: "names, addresses, dates of
Medibank
American trade organization for marketers
improve customer experiences. Among the most significant forms of data is customer information which is a critical asset used to assess customer behavior
Data_&_Marketing_Association
Data collection practices on people
and use customer data for various purposes, and many companies adopt security engineering measures to control this data and manage customer expectations
Consumer_privacy
Business strategy
one main backend handles all the customer data whether on the Web, mobile or a brick and mortar store. Customers tend to be looking for information
Omnichannel
deemed the Aadhar breach as the largest data breach in the world. In January 2019, SBI exposed customer data, including mobile numbers, partial account
Data_breaches_in_India
Corporation in Colorado, US
software and services for managing customer data, analyzing that data, billing, and customer service. For example, customer service representatives may use
CSG_Systems
Studio. The company positions itself as a "real-time personalization and customer data platform (CDP)". The company was founded as Apptegic in 2010 by Karl
Evergage
Methodology for building startups
Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup
Customer_development
2015 cyberattack
amount of customer data has been stolen, accepts that it will take several days to establish the full scope of the breach, and notifies all customers about
2015_TalkTalk_data_breach
Outsourced network security service
face daily related to information security such as targeted malware, customer data theft, skills shortages and resource constraints. Managed security services
Managed_security_service
Global nonprofit technology consortium
interested parties. CDP — Customer Data Platform, is a specification that aims to standardize the exchange of customer data across systems and silos by
OASIS_Open
Secure exchange of first-party data
first-party data, which is data that is collected directly from customers and consumers. Otherwise, organizations would use anonymized and obfuscated data to help
Data_clean_room
Microsoft software
Dynamics 365 Customer data platform – Customer Insights Microsoft Dynamics 365 Customer data platform – Customer Voice Microsoft Dynamics 365 Customer Service –
Microsoft_Dynamics_365
American financial and corporate software company
claimed that core customer data remained secure in these attacks, and that the threat actors were only able to obtain "commonly available" data such as business
Workday,_Inc.
Unique, fixed customer codes were used by Boeing Commercial Airplanes to denote the original customer for airframes produced as part of Boeing's 377 Stratocruiser
List_of_Boeing_customer_codes
Legal agreements between service providers and service consumers
preserve data only briefly after terminating service few promise to delete data thoroughly when the customer leaves some monitor the customers' data to enforce
Terms_of_service
American software company
an organization's trustworthiness in handling customer data. Notion was among Vanta's early customers and adopted its compliance and security monitoring
Vanta_(company)
Unit of information
data Data (computer science) Data acquisition Data analysis Data bank Data cable Data center Data curation Data domain Data element Data farming Data
Data
Online discussion forum hosted on the dark web
Retrieved 26 October 2019. Memoria, Francisco (20 January 2019). "Hacked Customer Data From World Leading Cryptocurrency Exchanges For Sale On The Dark Web
Dread_(forum)
North American direct marketing company
AmatoMartin. Valpak provides print, mobile and online advertising, customer data and coupons. Valpak mails coupons to 41 million demographically targeted
Valpak
Approach to data management
details about the data, such as how it is formatted at source, or where it is physically located, and can provide a single customer view (or single view
Data_virtualization
American digital asset exchange company
bribed rogue overseas support agents to steal customer data for social engineering attacks. The stolen data included personal and account information, but
Coinbase
Digitally encoded information
demographic data, interests or buying intentions. Core integrations with data streams are: Data streams are integrated with systems such as customer data platform
Data_stream
Remote desktop application
and supremofree.com)". blog.dynamoo.com. Retrieved 2018-08-28. "ISP customer data breach could turn into supercharged tech support scams". Naked Security
AnyDesk
Business practice
and dynamic data, marketing processes, and value-added services into a unified decision-support platform through iterative phases of customer acquisition
Customer_lifecycle_management
Dutch financial technology company
broad access to customer data was justified because in addition to their normal roles, they require most employees to handle customer service inquiries
Bunq
Canadian e-commerce company
Mailchimp ended an integration agreement over disputes involving customer privacy and data collection. In April 2019, Shopify announced an integration with
Shopify
risks, and anticipate customer needs based on information derived from the analysis of user data. By analyzing historical customer data, artificial intelligence
Artificial intelligence in marketing
Artificial_intelligence_in_marketing
Identification technology
advertising, content recommendations, or sale to companies that aggregate customer data. To start the process, a short media clip (audio, video, or both) is
Automatic_content_recognition
CI. Customer intelligence begins with reference data which contain basic key facts about the customer, such as their geographic location. This data is
Customer_intelligence
Marketing service model
Cross-selling Customer centricity Customer data integration Customer Data Platform Customer experience Customer experience transformation Customer intelligence
Customer_value_maximization
Discipline of marketing
the focus on customer data. According to research conducted by Deloitte in 2016, digital experiences and interactions influence customer spending. This
Trade_marketing
Surplus computer data for error correction
customer data are duplicated and attached with each product bought, then redundancy of data is a known source of inconsistency since a given customer
Data_redundancy
Cost of persuading a customer to purchase a product or service
Customer acquisition cost (CAC) is the cost of persuading a customer to purchase a product or service. As an important business metric, customer acquisition
Customer_acquisition_cost
American telecommunications company
service provider. The results combine data from customer service, voice quality, text messaging services, and data speeds. On February 6, 2016, T-Mobile
T-Mobile_US
American software company
Platform, a Customer Data Platform and an Email Campaign Tool. Segall, Laurie (23 April 2012). "Optimizely aims to give Obama 2012 a data edge". CNN.
Optimizely
Compiling of information from databases
account data, but for business or other reasons, the aggregator may decide to obtain prior consent and negotiate the terms on which customer data is made
Data_aggregation
Customer satisfaction research is that area of marketing research, customer intelligence, and customer analytics which focuses on customers' perceptions
Customer satisfaction research
Customer_satisfaction_research
CUSTOMER DATA
CUSTOMER DATA
Boy/Male
Arabic, Muslim
Habit; Custom; An Under Garment
Boy/Male
Indian
Trend; Custom
Boy/Male
Hindu, Indian, Marathi
Style; Tradition; Custom
Boy/Male
Hindu
Character, Custom, Nature
Girl/Female
Biblical
The law, custom.
Girl/Female
Indian, Sikh
Tradition; Prestigious Customs
Girl/Female
Sikh
Custom of heart
Boy/Male
Hindu, Indian
Custom
Girl/Female
Hindu, Indian, Sanskrit
Decree; Custom; Path of Life
Boy/Male
Polish
Bringer of peace; announcing peace.
Girl/Female
Indian, Sikh
Good Customs
Biblical
the law; custom
Boy/Male
Tamil
Character, Custom, Nature
Surname or Lastname
Americanized spelling of German Köster or Küster ‘sexton’ (see Kuster).English
Americanized spelling of German Köster or Küster ‘sexton’ (see Kuster).English : variant of Coster.The American military officer George Custer (1839–76) was a descendant of a German officer from Hesse by the name of Küster.
Girl/Female
Indian, Sikh
Good Custom
Girl/Female
Indian, Punjabi, Sikh
New Tradition; Angel; New Custom
Boy/Male
Tamil
Habit, Custom, Name of Lord Ayyappa
Girl/Female
Indian, Sikh
Beautiful; Old Customs and Traditions
Boy/Male
Arabic
Custom; Habit
Girl/Female
Tamil
Trend, Custom
CUSTOMER DATA
CUSTOMER DATA
Girl/Female
Biblical Latin
A sphere, buckle, or hand.
Girl/Female
English French
Cheerful; pretty.
Girl/Female
Indian, Telugu
Another Name of Ayyapa Swami
Boy/Male
Arabic
Tiger
Boy/Male
Gujarati, Hindu, Indian, Kannada, Malayalam, Marathi, Telugu
Gift
Boy/Male
Buddhist, Hindu, Indian, Kannada, Marathi, Telugu
The Buddha
Boy/Male
Irish
Herald.
Boy/Male
Muslim/Islamic
Chief leader, Joy, Delight
Boy/Male
American, Chinese, French, German, Latin
Bright Fame
Male
Romanian
Corsican and Romanian form of Latin Petrus, PETRU means "rock, stone."
CUSTOMER DATA
CUSTOMER DATA
CUSTOMER DATA
CUSTOMER DATA
CUSTOMER DATA
a.
Frequented by customers.
n.
One who collect customs; a toll gatherer.
v. t.
Continued or repeated practice; customary employment; usage; custom; manner; habit.
a.
Customary.
n.
A peculiar person; -- in an indefinite sense; as, a queer customer; an ugly customer.
a.
Holding or held by custom; as, customary tenants; customary service or estate.
a.
Usual; customary.
n.
Long-continued practice; customary mode of procedure; custom; habitual use; method.
n.
A person with whom a business house has dealings; as, the customers of a bank.
n.
A book containing laws and usages, or customs; as, the Customary of the Normans.
n.
The customary toll, tax, or tribute.
v. t.
To pay the customs of.
a.
Customary.
a.
According to custom; customary; usual.
n.
One who regularly or repeatedly makes purchases of a trader; a purchaser; a buyer.
n.
A lewd woman.
a.
See Customary.
a.
Agreeing with, or established by, custom; established by common usage; conventional; habitual.
v. i.
To have a custom.
v. t.
To supply with customers.